Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 2025

Information We Collect

Personal Information: When you book a flight, we collect your name, email address, phone number, date of birth, and payment information.

Travel Information: Flight preferences, travel dates, passenger details, and special requests.

Technical Data: IP address, browser type, device information, and cookies for site functionality and analytics.

Communications: Records of your interactions with our customer support team.

How We Use Your Information

• Process and confirm your flight bookings
• Communicate with you about your travel arrangements
• Provide customer support and respond to inquiries
• Send booking confirmations, updates, and travel documents
• Improve our services and website functionality
• Prevent fraud and ensure transaction security
• Send promotional offers (only with your consent)
• Comply with legal obligations and regulations

Information Sharing

We share your information only when necessary:

Airlines & Travel Partners: We share booking details with airlines to process your reservations.

Payment Processors: Secure payment information is shared with PCI-compliant payment gateways.

Service Providers: Third-party vendors who assist with email, customer support, and analytics (under strict confidentiality).

Legal Requirements: When required by law, court order, or to protect our rights and safety.

We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures:

• 256-bit SSL encryption for all data transmission
• PCI DSS compliance for payment processing
• Secure servers with firewalls and intrusion detection
• Regular security audits and vulnerability assessments
• Employee access controls and confidentiality agreements
• Encrypted data storage and secure backups

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Receive your data in a structured format
• Restriction: Request limitation of data processing

To exercise these rights, contact us at bookings@skyfares.me or call +66 65 772 7060.

Cookies & Tracking

We use cookies to enhance your experience:

Essential Cookies: Required for site functionality and security.

Analytics Cookies: Help us understand site usage and improve our services.

Marketing Cookies: Used to display relevant offers (with your consent).

You can manage cookie preferences through your browser settings. See our Cookie Policy for details.

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Booking records are kept for 7 years for accounting and regulatory purposes. You can request deletion of non-essential data at any time.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent website notice. Continued use after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy or to exercise your rights:

Email: bookings@skyfares.me or bookings@usalowfare.com

Phone: +66 65 772 7060 (24/7)

Address: 1329 Pacific Ave, Atlantic City, NJ 08401, USA