Terms of Service
Please read these terms carefully before using our services
Last Updated: January 2025
1. Agreement to Terms
By accessing and using SkyFares ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services. These terms apply to all visitors, users, and others who access our website and services.
2. Service Description
SkyFares provides flight booking services for domestic travel within the United States and Canada. We act as an intermediary between customers and airlines, offering:
- β’ Flight search and comparison tools
- β’ Booking assistance and customer support
- β’ Travel insurance options
- β’ Post-booking customer service
3. Booking and Payment
3.1 Booking Process: When you request a booking, our team will confirm availability and pricing. No binding contract exists until we send you a booking confirmation.
3.2 Pricing: All prices are displayed in USD and include mandatory taxes and fees. Prices are subject to availability and may change until booking is confirmed.
3.3 Payment: Payment is required before ticket issuance. We accept major credit cards, debit cards, PayPal, and bank transfers. All payments are processed securely through PCI-compliant systems.
3.4 Service Fees: Our service fees are clearly disclosed before booking confirmation and are non-refundable except in cases of our error.
4. Cancellations and Refunds
4.1 Cancellation Policy: Cancellation fees vary based on timing and airline policies. See our Refund Policy page for detailed information.
4.2 Refund Processing: Approved refunds are processed within 7-10 business days to the original payment method.
4.3 Airline Changes: If an airline cancels or significantly changes your flight, you are entitled to a full refund or free rebooking.
5. User Responsibilities
You agree to:
- β’ Provide accurate and complete information
- β’ Ensure names match government-issued IDs exactly
- β’ Arrive at the airport with sufficient time before departure
- β’ Comply with airline policies and regulations
- β’ Carry valid identification and required travel documents
- β’ Review booking details immediately upon receipt
- β’ Not use our services for fraudulent purposes
6. Limitations of Liability
6.1 Service Capacity: We act as a booking agent. Airlines are responsible for flight operations, delays, cancellations, and service quality.
6.2 Limitation: Our liability is limited to the total amount paid for our services. We are not liable for consequential damages, lost profits, or indirect losses.
6.3 Third-Party Services: We are not responsible for actions of airlines, hotels, or other third-party service providers.
7. Intellectual Property
All content on our website, including text, graphics, logos, and software, is owned by SkyFares or licensed to us. You may not reproduce, distribute, or create derivative works without written permission.
8. Privacy
Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our collection and use of personal information as described in the Privacy Policy.
9. Dispute Resolution
9.1 Governing Law: These terms are governed by the laws of New Jersey, USA.
9.2 Arbitration: Disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.
9.3 Class Action Waiver: You agree to resolve disputes individually, not as part of a class action.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes become effective upon posting. Continued use of our services after changes constitutes acceptance of modified terms.
11. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms of Service.
12. Contact Information
For questions about these Terms of Service:
Email: bookings@skyfares.me or bookings@usalowfare.com
Phone: +66 65 772 7060 (24/7)
Address: 1329 Pacific Ave, Atlantic City, NJ 08401, USA
Important: By using SkyFares, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.